In this section you will find company information, sales tax information, shipping charges, tracking your order, our return policy and merchandise availability and display policies.



ABOUT US

Located in Rialto, California, Designs By Henry, Inc. is a family business in its 3rd generation. We are a leading Manufacturer of Souvenir Monograms. Our company is growing tremendously, and our potential for further growth remains strong. This is due to offering excellent products at extraordinary prices and giving exceptional customer service. We do not ship repackaged or defected products; and if your package arrives damaged, we will exchange it for a new one at no cost to you. Our goal is simple; to provide our customers with the highest quality souvenirs monograms at the best price! And to offer superior customer service. We thank you for shopping with us!

All of the merchandise on our site is guaranteed to be first quality.

We have been in business since 1910.

We have also partnered with the Better Business Bureau and Yahoo! so you can shop with added confidence.

ecommerce provided by Yahoo! Small Business

Designs By Henry, Inc.
1260 N. Fitzgerald
Unit #202
Rialto, CA 92376

1-909-877-0698

www.designsbyhenryinc.com
designsbyhenryinc@yahoo.com

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TAX RATES
Orders shipping to California: 7.75%
Orders shipping outside California: 0.00%

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For U.S.A. customers we have partnered with USPS to provide you with the best most reliable delivery method available.

SHIPPING CALCULATIONS FOR THE UNITED STATES (50 States)

The cost of shipping your order is based upon your total order amount. Use the table below as a quick reference for calculating your shipping costs.

Purchase Amount Ground Shipping
Up to - $15.00 $3.95
$15.01 - $30.00 $4.95
$30.01 - $40.00 $5.95
$40.01 - $49.99 $6.95
$50.00 - and above $7.95

All orders ship within 2-3 business days after you place your order. Then orders ship via USPS Mail which takes 2-6 business days for delivery, depending on location.

WEST COAST: 2-3 Business days
CENTRAL: 3-4 Business days
EAST COAST: 4-5 Business days
ALASKA AND HAWAII: 4-7 Business days


For International customers we have partnered with USPS to provide you with the best most reliable delivery method available.

SHIPPING CALCULATIONS FOR INTERNATIONAL ORDERS

The cost of shipping your order is based upon your total order amount. Use the table below as a quick reference for calculating your shipping costs.

Purchase Amount USPS Priority Shipping
Up to - $50.00 $12.95
$50.01 - $100.00 $18.95
$100.01 - and above $24.95

All orders ship within 2-3 business days after you place your order. Then orders ship via USPS Priority Mail which takes 7-12 business days for delivery.

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Tracking your order

If you would like to check the status of your order, please Email us.

Please include:

  • the name under which the order was placed
  • Your order number
  • the item(s) ordered

We do our best to reply to requests within 24 hours.

Return Policy

100% Satisfaction, 100% of The Time!


Since all our items are built to order, returns will not be accepted. However, if you receive the wrong item, or a defective item, we will exchange it at no cost to you. Any return that is received will be refused.

By placing an order, Designs By Henry, Inc. customers acknowledge acceptance of these terms.

Designs By Henry, Inc. works hard for you to ship out your order ASAP, for this reason once an order is placed it cannot be cancelled. Thank you for your understanding.

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Merchandise Display
Designs By Henry, Inc. will make every reasonable effort to display its merchandise on designsbyhenryinc.com as accurately as possible. Unfortunately, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. As a result, Designs By Henry, Inc. cannot be held responsible for the display of any color, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof. However, if you are dissatisfied with any item you purchase from buyhotcouture.com, you can return it to us. Please see our return policy above which details our return policies and procedures.

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